Reviews and Tips: Getting Credit for Good Handyman Work
Reviews Win Handyman Jobs
Handyman work is a trust purchase. Customers are letting a stranger into their house. Reviews are how they decide.
Ask at the Right Moment
The best time to ask is right after a job goes well. An automatic review request after completion catches the customer while they're still happy about the door that finally closes.
Tech Reviews and Tips
HandymanBossPro lets customers rate the tech and leave a tip. Techs see their rating and tips, and you can include tips in payroll exports.
Why It Matters for Your Crew
Good techs like being recognized. A tech who sees five-star reviews with their name on them takes more care, and tips make a helper job more attractive.
Handle the Bad Ones
An unhappy review is a chance to fix something. Call the customer, look at the photos, make it right, and reply politely in public.
Keep Reading
Next in this series: The Time Clock: Tracking Handyman Hours for Payroll. Before that came A Website for Your Handyman Business: What It Needs and What It Doesn't. For the full picture, go back to the handyman software overview.
Run Your Handyman Business From One Screen
Task lists, hours, materials, photos, routes, estimates and invoices in one place. Plans from $59/month with a 14-day free trial, no credit card.
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