Online Service Requests: Letting Customers Send Their List From Your Website
Lists Arrive at Bad Times
Customers think of their honey-do list at night and on weekends. If the only way to reach you is a call, many of them never do.
A Form on Your Website
HandymanBossPro has web request and sign-up forms you can put on your website. The customer fills in their name, address and what they need. The response lands in Form Responses, and one click turns it into a client.
Ask for Photos and Details
A good request form asks the questions you'd ask on the phone: what needs fixing, roughly how many items, is anything urgent, the best time to reach them. The more detail up front, the closer your first quote.
Plans by Sign-Up
For seasonal gutter cleaning or a yearly home checkup, a sign-up form can capture the card at sign-up, so the plan is ready to schedule.
Follow Up Fast
The handyman who answers first usually gets the job. Check form responses every morning and send a quote or a call the same day.
Keep Reading
Next in this series: Importing Your Customer List Into Handyman Software. Before that came Card on File for Handymen: Getting Paid Before You Leave the Driveway. For the full picture, go back to the handyman software overview.
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